TeleMate.Net's Predictive UC Analytics product transforms complex communication into actionable business intelligence with secure, role-based access controls to provide proven value across the entire organization.

See faster time to resolution in quality of service issues.

Drive operational efficiencies for both IT and other business stakeholders.

Use a single platform for both UC&C service assurance and workplace analytics.

Link communication events by any possible means, providing 'super' views and further visibility.

Create role-based controls, allowing employees to access simple, interactive dashboards.

Statistically model all session activity to deliver foresight into what to expect tomorrow, next week, or next month.

Publish information anytime, at any frequency, and in any format to have what you need when you need it.

Provide complete visibility into voice, video, contact center, and collaboration technologies with a single solution.

Utilize role-based access controls to create a full-featured, self-service analytics service. 

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