Real-Time, Agile Monitoring and Workspace Analytics

TeleMate.Net's Predictive UC Analytics product transforms complex communication into actionable business intelligence with secure, role-based access controls to provide proven value across the entire organization.

Quick

Efficient

Simple

See faster time to resolution in quality of service issues.

Drive operational efficiencies for both IT and other business stakeholders.

Use a single platform for both UC&C service assurance and workplace analytics.

All The Features You Need to Provide Clarity From the Complex

Cradle to Grave Visualization

Link communication events by any possible means, providing 'super' views and further visibility.

Real-Time Dashboards

Create role-based controls, allowing employees to access simple, interactive dashboards.

Predictive Analytics

Statistically model all session activity to deliver foresight into what to expect tomorrow, next week, or next month.

Automated Reporting

Publish information anytime, at any frequency, and in any format to have what you need when you need it.

Sources

Provide complete visibility into voice, video, contact center, and collaboration technologies with a single solution.

Self-Service Analytics

Utilize role-based access controls to create a full-featured, self-service analytics service. 

Get Visibility Across the UC Stack

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