Data-Driven Post-Purchase Platform

Eliminate shipping anxiety and convert shoppers into valuable customers

Narvar's comprehensive platform offers the customization and configurability you need to completely own the post-purchase process from driving conversion to growing retention.

Trusted by 1,200+ of the world's leading brands

A complete post-purchase solution for eCommerce brands

Build engagement and drive additional revenue by providing great post-purchase experiences for customers through order tracking, delivery notifications, and more.

Drive pre-purchase delivery confidence

Surface estimated delivery dates as early as product pages to let customers know exactly when their product will arrive using comprehensive time-in-transit data. 

Better estimates via proprietary data

Configurable fulfillment rules

Provide the best returns experience

Reduce cost of returns and recapture revenue by allowing consumers to initiate returns from the comfort of their home or return to nearby locations without the hassle of boxes or labels.

Branded online returns & exchanges

200,000+ drop-off locations

Create memorable post-purchase experiences that build trust

Keep consumers informed and engaged about their orders by automatically delivering contextual, on-brand order tracking experiences and omni-channel messaging.

Proactive order status and refund notifications

Contextual, branded tracking pages

Stay ahead with actionable insights

Improve fulfillment performance through unlocking real-time visibility into your logistics network along with predictive delay intelligence to proactively reframe customer expectations and safeguard trust.

Live drilled-down view into every order's journey

Predictive delay alerts on shipments at risk of missing the estimated delivery date

Built to grow with you

Whether you are an up and coming direct-to-consumer brand or a multi-national powerhouse, Narvar is ready for you.

Any Carrier

Any Platform

Any Channel

Utilize 300+ carriers supported worldwide

Enjoy 50+ pre-built integrations as well as custom APIs

Support any mix of digital and in-store models

What our users are saying

See why some of the world's most trusted and growing brands trust Narvar to deliver the most comprehensive and engaging post-purchase experiences.

"We had a lot of customers that wouldn't wait the 24 hours for the carrier status page to update, but thanks to Narvar's delivery date estimation, those customers are now more confident their order will arrive. The shipping portal is also a great opportunity to link to FAQs or upsell new products."

"We have a high AOV product and the delivery tracking is key to a great client experience! We love being able to reduce "WISMO" customer service calls by pro-actively messaging the deliveries."

"Narvar makes it easy for me to monitor both out deliveries and returns. I am able to pull reports right from the dashboard as opposed to going to several different places and building my own report."

Katharine M.

Teagan P.

Director, Digital Marketing

Operations Specialist

Emily B.

Sr. eCommerce Manager

Source: Capterrafootnote1

Source: Capterrafootnote1

Source: Capterrafootnote1

Boost Conversion via Reliable Estimates

Operational excellence meets customer delight

Deliver engaging, on-brand post-purchase order tracking experiences that drive revenue, reduce WISMO calls, and build engagement and loyalty.

See Narvar in action

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footnote details[1] Capterra Reviews

Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates. Reviews have been edited to account for errors and readability.