Grow Your Company with our Knowledge Base Platform

Instantly create an online Self-Service Knowledge Base for your customers and employees - accessed either publicly or privately.

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Fueling Knowledge bases for companies like:

Build, Organize and Automate Your Knowledge Base

Empower content producers while simplifying the experience for content consumers.

Knowledge Base Portal

Knowledge Base Site

An advanced portal for content producers with a state-of-the-art editor, category manager, analytics and more.

A simplified site for content consumers with advanced search functions and optimization to be read on any device.

What You Get with Document360

From advanced features to tiny details, get what you need to build the perfect self-service knowledge base for your business.

Advanced Customization

Landing Pages

Security

Include custom CSS to define styles for your web pages colours, fonts, layout etc.

Create custom landing pages that lead users to the right category or topic.

Keep your documentation safe with defined roles, restrictions and backups.

Analytics

HTML (WYSIWYG) Editor

Version Documentation

Make data-driven decisions and track article engagement in terms of likes, dislikes and reads.

Use an editor more suited for articles with more image / video content and extra formatting.

Maintain multiple versions of articles and get complete protection from accidental changes to content.

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"We tested 7 different platforms and Document 360 was the clear winner. They have designed this platform to be easy to set up (without the need of expert coding expertise) and to manage teams, permissions, analytics and to communicate to authors and review content. It truly is the best product out in the market today for Knowledge Base creation and management."

"After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled."

Matt Watson

CEO, Stackify

Michelle V.

Global Specialist - Design Technology

Source: Capterra^footnote1

Reduce Support Ticket Volume by Enabling Self-Service

Experience a fully-functional knowledge base created for support agents, internal teams, and customers alike.

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Contact

support@document360.com

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footnote details[1] Capterra Reviews

Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.