Built-in alerts ensure claims are completed promptly & accurately.
InsightPro Features
Role-Based Dashboards
Measure team member performance with task tracking and performance metric insights.
Online Claim Forms
Reduce duplicate data entry and easily create a new claim case from submitted forms.
Claims Management
Step-by-step customer service guidance throughout the entire claims process.
Service Scheduler
Streamline scheduling, job tracking & service communication with our easy online tools.
Mobile App
Easily access schedules, job details & submit service reports on mobile devices.
Advanced Reporting
Use data & analytics to improve decision-making across all departments.
Satisfaction Surveys
Gain valuable customer insights on your products, service & more with customizable automated surveys.
Dealer Portal
Provide dealers with their own portal to check claim statuses history, and access resources to reduce calls, emails, and follow-ups.
"Took us from Zero to Hero with our Customers! Very user-friendly, all information in one spot, very easy to respond to customers quickly & flags keep us organized with our priorities."
~ Kelly T, National Customer Experience Manager, KP Building Products
"Awesome Software! It breaks down data into our different categories, such as Quality Issues, Damages, Faulty Product, etc. This program allows you to understand your business and find platforms for improving."
~ Tracy L, Warranty & Claims, Lowe's
"Our service team loves this tool, it has really improved the customer experience! We get far less calls now than we ever have. There is a lot of features to this product and I was honestly surprised how quickly & easily our team was able to use it without asking questions."
~Jason S, Customer Service, Cascade Windows
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Impress Customers & Outperform Competition
See how you can close claims faster, reduce warranty costs & deliver exceptional service with InsightPro!
