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Works for products, stores, apps, and shops
Your one-stop-shop for review management
Manage existing reviews and questions, gain valuable insights, and interact directly with end-users to improve sales and strengthen your brand with gominga.
Select which and how many modules are managed on which e-business platforms to build a review management system that fits your business needs.
Customizable dashboard
See all reviews and questions at a glance, with various analysis and drill-down options.
Review monitoring
Track reviews and questions from a variety of eBusiness platforms in one place.
Aspect-based sentiment analysis
Identify your consumers’ feelings towards your brand to gain actionable insights fast.
Response management
Instantly respond to questions and reviews with customizable response templates.
Reporting and analytics
Organize all reviews, questions, and processed tickets into categorized reports and analytics.
Alerts and notifications
Never miss a bad review and act quickly with configurable, real-time email notifications.
Drive your business through active engagement
"We were able to improve our quality management and product management. Thanks to gominga our customers have a direct voice to our sales, marketing, product management and customer care teams."
Mathias H.
Director Sales and Marketing
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Source:
Make data-driven decisions
Understand why your customers are leaving negative reviews and use that information to improve the tonality of future ratings.
Increase conversions and sales
Engage with your customers directly from your dashboard and respond to specific consumer comments to drive future sales.
Use one tool for all platforms
Manage reviews from a wide range of product, location, app, and shop platforms such as Google, Amazon, Apple, Trustpilot, and more.
Build your custom review management solution
Take your business to the next level with gominga Review Manager.
Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates.
