+1.800.898.3838

sales@creativetechusa.com

Easy to Use Utility Billing and Customer Service Software

Our Intuity cloud-based customer management system and El Dorado billing application are specifically designed for water, gas and electric industries.

We solve problems for a wide variety of providers

Muncipalities

Outsourced Billing

Property Management

Meter Providers

Utility Providers

Features of Intuity Customer Service Portal

There's nothing to replace - keep your existing meter reading and billing system and simply connect to Intuity Cloud.

Leak and high usage alerting system

E-Bill presentment saves on postage costs

Customer portal for electronic bill payment and usage tracking

Project future billing and usage

Unique portal login for management and customers

Combine meter usage and billing into a single web-based platform

Enhance billing and meter reading systems without entire system replacement

Compare usage between customers and locations

Historical Billing and Consumption Analysis

Meter Reading Analytics

Usage Consumption Tracking

eBill Presentment with usage and billing details

Combines years of meter and billing data into one dashboard

Graphical usage and billing charting

View, track and analyze historical usage by meter

Archives old billing statements

Quick glance and loss for consumption and bill back

Download to Excel or PDF

Compares year over year usage to target savings

Track consumption trends

Selectable data range

Project future usage

Web based access 24 x 7

Integrate with financial reporting

Features of El Dorado, Our Installed Solution

El Dorado Utility Billing software is an easy-to-use, feature-rich metered and flat rate utility billing system. For over 25 years El Dorado has provided reliable utility billing and helped billers improve customer service.

Complete Billing Solution

A robust solution, capable of billing for water, gas and electric based on metered usage or flat rates.

Customer Account Management

Reminder and Shut-Off Notices (paper or email), account ledger as well as current and late payment tracking.

Service Order Ticketing

Tech dispatch system, part and labor tracking even email or text technicians.

Email Bill Presentment

Statements sent directly to customers email.

Integrates with Automatic Meter Reading Systems

Supports Neptune, Itron, Sensus, Badger, Master Meter and most leading drive-by and fixed base meter reading systems.

Multi-User System Access

A scalable system that tracks activity from each system user.

Historical Data Reporting

Track payments usage and receivables. Chose from over 40 pre-defined reports or create your own reports on demand.

Online Bill Payment

Portal with 24/7 customer care access and 24 months of prior billing (ACH, eCheck, Credit Card).

Accounting System Integration

Integrates with leading Accounting systems like Quickbooks.

Multi-Metered Billing

Bill multiple meters or services on one statement. Ideal for multi-unit property owners or billers that need to bill multiple services on a single bill.

Automatic Bill Proration

Bills each account based on the date each account moved in or out of the property.

Tablet and Smart Phone Meter Reading App

Integrated Android app lets you input and upload readings directly to the billing system from a tablet or smart phone. Alerts for abnormal usage and tracks missed readings.

Overview Video

What Our Customers Are Saying...

" We recently installed the El Dorado Utility billing solution and found the installation to be very easy and straightforward. The product is feature-rich and exceeds our requirements. The software provides a simple interface and the reports are excellent."

Stephen Pace

VP, Westside Property Mgt.

" We have found the El Dorado software to be very user friendly and the support is excellent. We had Creative Technologies import the history data for several years back for all of the accounts. This has been of great use to the Water Company."

Diane Price

CFO, Systems 42 Ltd

Ready to Get Your Free Demo of El Dorado

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+1.800.898.3838

sales@creativetechusa.com